Relationship and Business Success from Empathic Acknowledging
by Lawrence J. Bookbinder Ph.D.
Publisher: 4444publishing
ISBN: 978-0990775409
Published: November 2014
genre: nonfiction
148 pages
format available: trade paperback, ebook
author's website
About the book:
Win Friends and Customers teaches readers the basics
of how to listen with empathy and acknowledgements it doesn¹t take an expert
to derive valuable benefits from this method presented by author Lawrence J.
Bookbinder. A businessman who listens with empathy and acknowledgements
when talking with a customer could increase sales of his product. A wife
who listens in this manner when talking with her husband could enhance the
affection between them. This practice is applicable on both levels the
professional and the personal.
Readers might benefit in the following areas:
- Emotional closeness with loved ones
- Successful discussions with customers about their complaints
- Pleasure from hearing a friend enthusiastically describe a rewarding experience
- Sales of their products or services
- Good relationships with people whose lifestyles are radically different from theirs
- Constructive discussions with their business partner(s) about disagreements between them
internal use:
First contact: Dec 30
Rebecca Brown/The Cadence Group
format: print
arrived: Jan 15
started review:
Notified Rebecca that review is live:
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